STEP 1:
Discovery
Initial Call & On-Site Consultation
We know that good communication is the number one way to achieve a successful project and happy clients, so from our first phone consultation we will be listening and asking questions to learn how we can serve you best. We’ll talk about your project including both your wants and needs, and the general feasibility of your project. We will also talk about the type of contractor you’re looking to hire. We understand that we’re not always the right fit for everyone and each project. Let’s talk about it and find out together.
Information we will gather during our initial phone consultation:
- What is your desired timeline?
- Do you have an investment level in mind? How long do you plan to stay in your home? The biggest variables driving project costs are the size of the project, complexity of the project, and the quality level of your selections
- What is the number one thing you are looking for in a contractor? During your research for this project, are you talking with other contractors? How are you planning to determine who to work with?
- We will provide you with an overview of our process
If the project sounds like a potential fit, we’ll schedule an on-site visit at your home. We ask that all decision-makers be present. We’ll start by listening as you walk us through what you want to change and why — the functional issues, the wish list, and everything in between. We may also perform a 3D scan of the existing space to give us a strong foundation for exploring your vision.
If we agree it’s a good fit, we’ll move forward together into the First Look Design Agreement
STEP 2:
Conceptual Design
Where Your Vision Takes Shape
Conceptual Design is where we do the investigative and creative work needed to determine whether your project is truly feasible — and what it will actually cost to build it right.
During this phase we will:
- Document existing conditions, photograph the space, and produce to-scale as-built floor plans
- Create conceptual design options for your review
- Narrow ideas down to a preferred direction you feel confident about
- Evaluate the structural, mechanical, and budget feasibility of that direction
- Provide a preliminary investment range so you have a realistic picture before committing to full design
This is an exciting step — it’s often the first time you’ll see your new space take shape. It’s also where we make sure the project you’re envisioning is buildable within a budget that works for you. At the conclusion of this phase, you’ll have a clear concept and the information you need to decide whether to move forward into Design Development.
STEP 3:
Design Development
Selections, Documents & Construction Agreement
Once you’ve approved the conceptual direction, this phase takes your project from concept to construction-ready.
During this phase we will:
- Finalize all design details and produce permit-ready construction documents
- Guide you through selecting the finishes and fixtures your project requires — cabinets, countertops, flooring, tile, plumbing fixtures, and more
- Accompany you to showroom visits as needed
- Collect final quotes from our trusted subcontractors for electrical, plumbing, HVAC, and other specialized trades
- Prepare your Construction Agreement with a detailed, itemized scope of work
Your finalized Construction Agreement will include:
- Detailed scope of work with itemized project costs
- Contractor responsibilities
- Homeowner responsibilities
- A summary of our commitments to you throughout the project
Upon signing the Construction Agreement, you’re ready to build.
STEP 4:
Pre-Construction
Pre-Construction Planning
Once we’ve received your signed Construction Agreement and deposit, we’ll reserve a production slot for you on our project schedule. Turning ideas on paper into reality begins at this phase!
Permit Submittal
We will prepare and submit to the appropriate building department any necessary permit applications. This can take anywhere from two weeks to two months or more, depending on where you live. No matter how long it takes, we take care of all permits and inspections.
Pre-Construction Meeting
Prior to the start of your project, we will schedule a Pre-Construction Meeting where we review all the details about your project to make sure we are all on the same page. This meeting includes everything from parking and dumpster location to accommodating pets. We will go over any questions you may have about the project schedule. Here is a summary of topics we cover during this meeting:
- Review plans, last minute selections, confirmation of important material orders
- Permit status
- How to prepare for the space being remodeled
- Preferred method of communication
- Preferred access into the home for our team and our subcontractors
- Location of the dumpster and portable restroom
- Location of the material staging area (usually the garage)
- Location of the debris pile and debris control
- Dust control, protecting flooring, railings, walls and furnishings
- Access to home, alarm systems
- Children and pets and their access to the worksite
- Preferred parking for our construction team
- Payment schedules
- Job signs and permit box locations
STEP 5:
Construction
Our goal is to keep your project moving along during the construction phase so you can start enjoying your remodel as soon as possible.
We schedule and supervise all of the work to ensure the fit and finish of every detail throughout the construction process and keep the project on course.
We understand how excited you are to see your project come to fruition….and how inconvenient it can be to have work being done in your home. Communication is an integral part of the process, and we will do our best to keep you up to date. It helps us to know how you prefer to receive that communication, be it phone call, text, or email. We value your business and want to ensure that we have the opportunity to gather all the necessary information to answer your questions and respond to your requests as thoroughly as possible.